Intern: Community Manager (f/m/d))
We can offer you the opportunity to work independently and in close co-operation with our young, multicultural, and lively team. We are looking for problem solvers and communication experts, who will help us turn users into fans.
As part of our team your tasks will be:
-Acting as first point of contact for our user community and speaking as MyTherapy´s voice towards our users
-Shaping our communication strategy towards our user community
-Supporting users from around the globe with issues and complaints, providing timely solutions and following up to ensure -resolution
-Communicating and co-ordinating user feature requests and ideas with the development team, to help support the continued improvement of MyTherapy
-Optimizing and automating user processes in collaboration with our development and product team
We would like to welcome you as part of our team if you…
-Are enrolled at university (or equivalent) in communication studies, business administration or a similar field, and have completed at least two semesters
-Possess exceptional communication skills and composure, allowing you to adapt to different characters and produce user-focused results
-Are native in German and fluent in English
Über smartpatient GmbH
Our app, MyTherapy, helps people to safely and responsibly take their medication. With >500k users, MyTherapy is one of Europe’s leading digital health offerings. We are helping a wide range of patients by reminding them to take their medication and to adopt a healthy lifestyle.