Easia Travel

Easia Travel Thailand - Quality Follow Up Internship

  • Veröffentlicht am 10.08.2018
  • Bangkok
Easia Travel
Easia Travel sucht derzeit:

Easia Travel Thailand - Quality Follow Up Internship

Job title: Quality Follow up Assistant
Location: Bangkok - THAILAND
Category: Tourism & Travel agency
Type of working contract: 6 months Internship
Compensation: 300$/month + 40$ of Lunch allowance (visa included)
Schedule: Full-time (Mon-Fri)
Job’s duties:
+ Collect feedback from Clients & Guides
+ Quality Follow up: client’s call, emergency
+ Supervision & coordination for Quality monthly report
+ Suggest action & plan to improve quality of products and services
+ Screen client’s profiles, needs and expectations
+ Help to solve problem on spot in collaboration with Operation team
+ Work closely with sales team to make sure programs are updated and sticky to the reality (to
avoid trouble on spot)
+ Make sure all VIP client / special group / Fam trip arrival is well prepared
+ Support QM and Departments Managers to organize training for the teams
+ Update all documents of internal procedure with agreement of QM
+ Assure that team follow Easia process
+ Follow implementation of new Easia system & tools
+ Report to Quality Manager

Ihr Profil

Job Requirements:
- Foreigner or Thai nationality
- Excellent communication skills in English and German (written/spoken)
- Good skills in a third language is highly appreciable (French/Italian)
- Excellent writing skills (blog articles, interviews etc.)
- Pleasant personality, positive attitude, open-minded
- Flexible, be willing and available to travel
- Creativity, autonomy, good organization skills and good sense of product’s evaluation
- Knowledge of data processing (PC and Microsoft Software)


Easia Travel Bangkok, TH

Über Easia Travel

EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 12 offices in Vietnam,
Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made
tours, Easia Travel takes care of more than 30,000 travelers a year.

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