PRAKTIKUM Customer Service EDINBRUGH, UK
Your main objective will to provide the best attention to the customers to maintain the good reputation of the company and make sure they will receive the service they paid for. You will mainly work with the German market, under supervision of department manager.
Help developing and maintaining strong relationships with both existing & potential suppliers.
Daily communication with suppliers (in native language and/or English).
The role involves the co-ordination of a variety of arrangements for tour groups within specific time restrictions – making reservations, creating & updating group itineraries, making required amendments when changes to the clients program occur, communication with tour guides and coach companies etc.
Full utilisation of the tourism software system to generate all supplier communications, also ensuring that the confirmed proposal is accurately reflected in software thereby facilitating a smooth and accurate accounting process.
The position may also extend to cover support in any of the Company’s other departments as the need arises.
This position is also available in Dublin and in London.
You are native German and fluent in English, studying Sales, Business, Hospitality management. Ideally in Bachelor degree. Available for 4 months, you are undergraduate.
First Skype interview with PIC Management and presentation of vacancies. Confirm the vacancy with your school (internship agreement) and activate your application.
Fee charged only once the internship is secured with the host company you previously chose. 370 euros for a 3 months internship, 15 euros/additional week
Apply online or send your CV at firstname.lastname@example.org
Über PIC Management
The company now has more than 200 employees and specializes in tourist and professional travels. Specialists in their business, the company has even been awarded. With offices in Ireland, UK and Scotland, it’s one of the leaders in its industry.