Intern Customer Happiness Germany (f/m/d)
Holidu is building the world’s best search engine for vacation rentals. Our mission is to make finding and booking the perfect rental finally easy. We are on this journey in a rapidly growing team of travel and technology enthusiasts from all over the world. Our travel mates also include investors and mentors who have helped companies such as Booking.com, Spotify and Zalando to achieve global success. So, pack your bag, hop on board and get ready for take off!
YOUR ROLE IN THIS JOURNEY
Our goal is to be here for our customers and make them happy by simplifying the booking process of vacation rentals. You play a critical role with the following tasks:
-Advise customers by finding their dream vacation rental via phone & e-mail
-Assist in the booking process, cancellation and rebooking
-Communicate with our partners
-Transfer customer requirements and potential issues to help us to develop every day
-Support in product management projects: How to make the customer happier?
OUR ADVENTURE INCLUDES
-Cutting edge technology in all areas of our fast-growing business
-A diverse international team with the ambition to achieve amazing things
-Flat hierarchies, responsibility and freedom to develop your own ideas
-Continuous learning from and with experienced co-workers and mentors
-Real team play with a lot of fun together during and outside of work
YOUR BACKPACK IS FILLED WITH
-Ongoing or completed studies at a university
-Helpfulness for our customers to book their dream vacation rental
-Love to communicate while always staying calm and gentle
-Delight for the internet and passion for working with new softwares
-Fluency in German & good English skills
-Other languages are a plus
WANT TO TRAVEL WITH US?
Your first travel contact will be Lisa König from HR.
We champion diversity in every aspect of life. We encourage applications from all genders, corners of the world and individual backgrounds. If you have a disability or special need that requires accommodation, please let us know.
Über Holidu GmbH
Holidu ist eine führende Suchmaschine für Ferienwohnungen weltweit und ermöglicht es ganz einfach die beste Ferienwohnung zum günstigsten Preis zu finden. Das Münchner Start-Up wurde 2014 gegründet und befindet sich seitdem auf rasantem Wachstumskurs.