Your mission

What does ClearOps do and why is what we do so important?

We keep the world of machinery moving. ClearOps is a Munich-based start-up that provides a transformative B2B enterprise software for the data-based optimization of supply chains in the machine manufacturing industry. With ClearOps, our mission is to keep the world of machines running smoothly by harnessing the power of data from machines to dealers to manufacturers and changing the way machine manufacturing companies operate their aftersales networks. Renowned international customers like Stihl, AGCO, Jungheinrich and Terex already trust us their business. We are now moving into a hyperscaling model and are looking for ambitious rockstars to join our team.

Your profile

As an Entrepreneur in Residence (EIR) focusing on Marketing, Sales & Customer Success, you’ll get a 360° view of how a fast-scaling startup grows. You’ll work closely with our commercial team, supporting key initiatives that drive customer acquisition, engagement, and retention.

This role is designed for curious, hands-on talents who want to learn how to build and scale a tech business from multiple perspectives – from first customer touchpoints to long-term success stories.

Your Resposbilities

Marketing & Growth

• Support marketing campaigns to build ClearOps’ visibility across digital channels (LinkedIn, email, website, events).

• Help develop creative content ideas for our Employer Branding and Product Marketing initiatives.

• Conduct market and competitor research to identify new opportunities and trends.

Sales & Business Development

• Take ownership of parts of the prospecting pipeline – from identifying new leads to supporting outreach activities.

• Test and optimize innovative outreach strategies and messaging.

• Assist in creating and refining sales materials and presentations.

Customer Success & Operations

• Support onboarding and communication with customers to ensure a great experience from day one.

• Help analyze customer feedback and develop ideas to improve satisfaction and retention.

• Prepare documentation, best practices, and resources to scale customer success processes.

Qualifications

• Keen interest in Inside Sales and Lead Generation
• You are curious, proactive, and want to learn how startups grow commercially
• You have strong communication skills (English and/or German) and enjoy interacting with customers
• Ideally, you bring some experience or studies in business, marketing, or related fields – but most importantly, you’re eager to learn.
• Eagerness to learn Sales and Business Development strategies
• Motivation and drive to meet targets
• Ability to thrive in a dynamic environment
• Willingness to familiarize with CRM software
• You’re tech-savvy and excited about how data and digital solutions can transform traditional industries.
• Interest in the software or machine manufacturing industries is an advantage

Why us?

Our impact 

ClearOps is a hidden champion on a strong growth path in the supply-chain-software industry. As part of ClerOps, you will be benefitting in several ways:

• Professional Growth: Flat hierarchies & experienced leaders create the perfect environment for you to grow with the company.
• Development & Scale Up: Scale our sales team in a dynamic, fast-paced environment
• Open Feedback & Appreciation:  Active support and development with your team lead through weekly 1:1's, professional development plans, continuous feedback, and regular feedback meetings
• Team events: Joint team events, such as ClearOps Wiesn and Culture Week.  
• Workcation: Combine vacation and work from wherever you want.  
• Corporate Benefits: Discount codes for brands such as Adidas, Apple and co. & Wellpass
• Office Culture & Flexible Work: Lived office culture, flexible working hours, top salary and mobile work, free drinks, fruit baskets & muesli are a matter of course for us!

About us

At ClearOps, we keep the world of machinery moving by transforming the entire service supply chain of machine manufacturers into a seamless data ecosystem. Our platform connects manufacturers, dealers, and machines to predict the demand for parts and services in ways never seen before, ensuring that machinery never stops working. As a young, ambitious team of 50+ experts spread across Munich, Lisbon, San José, and Atlanta, we're passionate about personal growth and professional impact.