Your Responsibilities

• Act as the first point of contact in the Student Hub, welcoming students and guiding them to the appropriate department for their queries

• Support the Registrations Team with day-to-day operations, including:

• Maintaining an organised and welcoming workspace

• Tracking appointments and welcoming students attending scheduled meetings

• Preparing appointment owners and ensuring a smooth appointment flow

• Keeping logs of activities at the registration desks

• Ensuring required forms are completed by students prior to appointments

• Printing, scanning, and archiving registration forms as needed

• Assist the Student Life team with class visits, form collection, interdepartmental communication, and general errands

• Support departmental events through organisation and communication task

Your profile

• Excellent attention to detail and strong organizational skills.

• Friendly and approachable attitude enjoys helping others and interacting with people throughout the day.

• Familiarity business correspondence with customers.

• Proficiency in MS Office suite.

• Fluency in written and spoken English.
  
  

Preferred qualifications:

• Experience in customer service, customer satisfaction, administration.

• Creativity and critical thinking.

• Enjoying a dynamic, hands-on environment that requires an energetic and proactive approach.

• Proficiency in Canva, Power Point.

About us

BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 18,000 students at locations in Germany, Europe and beyond.
We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world. 
Explore https://www.berlinsbi.com/ for more information about us!